Terms of Service

Version of November 6, 2026 (draft for legal review). These terms are an agreement between you and Foxgid, Inc. about using TimeSnitch. By using the services you accept them. If you accept for a company, you confirm you may do so.

Questions: support@timesnitch.com.

In short

• Your entries and data are yours (a company’s data is the company’s).
• TimeSnitch doesn’t spy: you log your own time; we don’t track apps or websites.
• The AI assistant can be wrong. Check what matters before you rely on it.
• Cancel any time. You can export your data before you leave.

Definitions

• We — Foxgid, Inc. You — the person using the services. Company — an organization that brings its people onto TimeSnitch. Services — timesnitch.com, the app at app.timesnitch.com and, once live, the TimeSnitch Slack app.

What TimeSnitch is

Time and task tracking: you say what you’re on, it keeps the time and builds the reports. For teams: company structure, roles, tasks and shared reports. On the AI plan: an assistant that understands plain-words entries, answers questions about your time and suggests a plan for the day.

Your account

You sign in with your email (Slack sign-in once the Slack app is live). You’re responsible for what happens under your sign-in. One person, one account. You must be at least 16; paid plans are bought by adults.

Companies and employees

The company owner invites people, assigns roles and decides who sees what. The company is the controller of the data about its people’s work and is responsible for processing it lawfully, including giving any notice that electronic-monitoring laws in its employees’ states require. An employee sees about themselves everything their manager sees. We process company data on the company’s behalf and never for our own purposes.

What you may not do

Break the law; enter other people’s personal data without the right to; use the service for covert surveillance of people; impersonate others; overload or break into our infrastructure; resell access without a written agreement with us; get around limits. We may suspend an account where this happens.

Who owns what

You (or the company, for its data) own what you put in and what the assistant drafts for you. We own the platform, code, design and the TimeSnitch brand; using the services gives you a limited, revocable, non-transferable license.

The AI assistant

The assistant is software built on an AI model. It can get an entry, an amount or a conclusion wrong. Check what matters, especially pay calculations and anything that affects decisions about people. People, not the assistant, make decisions about employees. A fair-use limit applies on the AI plan; above it, that day the assistant works like Pro.

Plans

Free — timer, daily report, live feed; companies up to 5 people. Pro — reports and export, tasks; payroll math coming soon. AI — everything in Pro plus the AI assistant. Team plans — one plan for the whole team, by seat.

Two weeks of the AI plan free for every new user, no card and no automatic charge; then the Free plan applies.

Current prices and limits are shown before you pay; the price is fixed at payment. Prices exclude sales tax unless stated; tax may apply where you live.

Payment and subscriptions

• Card payments in US dollars are processed by Stripe, Inc. on its Stripe Checkout page. You enter card details there; we never see the card number.
• Subscriptions renew automatically for the same term (monthly or yearly) until you cancel. You can cancel in the app at any time; access continues to the end of the paid period. We send a reminder before a yearly renewal.
• Team plans are billed per seat; seats added mid-period are prorated.
• We announce price changes 30 days ahead; the price never changes within a paid period.

Refunds

See Refunds.

Availability and beta

We aim for high availability but give no contractual uptime guarantee. Parts of the service are in beta and may change.

Limitation of liability

To the extent the law allows: the service is provided “as is”; we’re not liable for indirect damages or lost profits; our total liability for any twelve months is limited to what you paid us in that period. Nothing here limits liability that cannot be limited or takes away your consumer rights.

Ending

You can delete your account any time by writing to support@timesnitch.com; we delete it within 30 days. We may suspend an account for a serious breach of these terms; unless the law or ongoing harm prevents it, we warn you first and let you export your data.

Changes

We announce material changes at least 14 days ahead. A paid period keeps the terms in force when you paid.

Law and disputes

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Write to us first: nearly everything is solved that way. Otherwise disputes go to the courts of Delaware. You keep every consumer right the law of your place of residence gives you.

Company details

Foxgid, Inc., a Delaware corporation (Delaware Division of Corporations), 651 N Broad St, Suite 201, Middletown, DE 19709, United States. Email: support@timesnitch.com.